Terms and Conditions
1. Introduction
Welcome to HomeMedix.
By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree, please do not use our services.
2. Nature of Service
HomeMedix is a platform that connects patients with qualified doctors for home visit consultations.
We act as a coordination service and do not directly provide medical treatment.
3. Booking and Appointments
-
All bookings are subject to doctor availability and confirmation
-
Submitting a request does not guarantee an appointment
-
HomeMedix may contact you to confirm and arrange details
-
Patients must provide accurate and complete information
4. Patient Responsibilities
By using our services, you agree to:
-
Provide accurate personal and medical information
-
Be available at the scheduled time and location
-
Treat healthcare providers with respect
5. Payments
-
Payments are typically made after the doctor visit unless otherwise specified
-
Payment methods may include cash, bank transfer, or online payment (where available)
-
Any applicable fees will be communicated before confirmation
6. Cancellations
-
Patients are encouraged to cancel or reschedule in advance
-
Repeated late cancellations or missed appointments may result in restrictions in the future
7. Medical Disclaimer
HomeMedix is not an emergency medical service.
If you are experiencing a medical emergency, please contact your nearest hospital or emergency services immediately.
All medical advice, diagnosis, and treatment are provided solely by the attending doctor. HomeMedix does not replace professional medical judgment or hospital care.
8. Limitation of Liability
HomeMedix is not responsible for:
-
Medical decisions made by doctors
-
Outcomes of consultations or treatments
-
Delays due to unforeseen circumstances
Our role is limited to facilitating the connection between patients and healthcare providers.
9. Privacy
10. Changes to Terms
Your personal information is handled in accordance with our Privacy Policy.
11. Contact Information
HomeMedix reserves the right to update or modify these Terms & Conditions at any time. Continued use of the service constitutes acceptance of any changes.
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: homemedix.nk@gmail.com
📞 Phone: +94 777 043 264